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Bug #325

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SU RY

Customer Panel - "Call Now" and "WhatsApp" buttons are not working in Need Help section

Bug #325: Customer Panel - "Call Now" and "WhatsApp" buttons are not working in Need Help section

Added by sumukh urs about 1 month ago.

Status:
In Progress
Priority:
Normal
Assignee:
Rajesh Yanamadala
Start date:
Due date:
% Done:

0%

Estimated time:

Description

Launch the Customer Panel mobile application

Navigate to the Need Help section

Click on the Call Now button

Observe the behaviour.

Go back to the Need Help section

Click on the WhatsApp button

Observe the behaviour.

Actual Result:
The Call Now and WhatsApp buttons are not working when clicked. The respective call or WhatsApp application does not open. However, when clicking on the Help option next to these buttons, it opens correctly.

Expected Result:
Clicking on the Call Now button should open the phone dialer, and clicking on the WhatsApp button should open WhatsApp with the relevant contact. Both buttons should function correctly.

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